How do I submit a Maintenance Request?
A Maintenance Emergency includes:
- Anything that may be a fire hazard, such as broken heater, stove or oven, or exposed wires.
- Anything related to security or your ability to exit, such as broken locks or windows
- Anything related to your ability to cook or store food, such as broken refrigerator or stove top.
- Anything that may be a flood issue, such as a major leak.
- A broken water heater
Please call the Maintenance Emergency Line first, then the Resident Line for the fastest possible response.
Emergency Maintenance -425-230-2445
Resident Line - 206- 207-3193
Standard maintenance requests can be submitted online via your Resident Portal. Standard maintenance items are non-emergency issues, such as:
- Small leaks, running toilets, or dripping shower / tub faucets
- Drain Clogs
- Broken interior door knobs, locks, or hinges
- Broken or malfunctioning microwave, dishwasher, or washer/dryer